Certified-Business-Analyst - Salesforce Certified Business Analyst Exam Latest Valid Test Test

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Salesforce Certified Business Analyst exam covers a wide range of topics related to Salesforce, including its features, functionalities, and best practices. It tests the candidate's ability to analyze business requirements, design solutions, and evaluate the effectiveness of those solutions. Certified-Business-Analyst exam also includes questions related to data modeling, data analysis, and project management.

Salesforce Certified Business Analyst is a professional certification that measures a candidate's knowledge and skills in Salesforce Business Analysis. Certified-Business-Analyst Exam is a computer-based test that consists of 60 multiple-choice questions and is available in various languages. Obtaining this certification is an excellent way to validate your proficiency in Salesforce and enhance your career prospects in the market.

Salesforce Certified Business Analyst Exam Sample Questions (Q251-Q256):

NEW QUESTION # 251
The data science team at Universal Containers (UC) has been asked to analyze the sales team's data within Salesforce. Early in their research, the data science team discovered concerns about data quality. UC has brought in a business analyst (BA) to help address the concern.
What should the BA focus on doing first during the initial discovery phase?

A. Shadow the sales team to observe process for entering data into Accounts and Opportunities.
B. Understand and document the data quality issues reported by the data science team.
C. Meet with the executive leadership team to accurately understand the business need.

Answer: B

Explanation:
The first step that the business analyst should take during the initial discovery phase is to understand and document the data quality issues reported by the data science team. Data quality issues are problems or errors that affect the accuracy, completeness, consistency, timeliness, or validity of data in a system or database.
Data quality issues can negatively affect the analysis, reporting, decision making, or performance of a system or solution. The business analyst should understand and document the data quality issues reported by the data science team by asking questions, reviewing data samples, identifying root causes, and measuring impacts.
Understanding and documenting the data quality issues helps to define and prioritize the business problem or need, as well as propose and evaluate potential solutions. References: https://trailhead.salesforce.com/content
/learn/modules/salesforce-business-analyst-certification-prep/customer-discovery

NEW QUESTION # 252
The Salesforce project team at Cloud Kicks is about to start a project that crosses sales and service teams. The business analyst (BA) has been tasked with writing user stories with the teams in a workshop.
What should the BA keep in mind during the process?

A. User stories are fixed upon stakeholder approval.
B. User stories specify which technical components are impacted.
C. User stories encourage iterative development.

Answer: C

NEW QUESTION # 253
After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to mate adjustments to the original requirements around Sales Cloud opportunity management.
What should the business analyst do to manage the requested changes?

A. Update the change request log and draft a new user story.
B. Update the gap analysis document and scope statement specification.
C. Update the change management document and user acceptance testing plans.

Answer: A

Explanation:
The best practice for managing requested changes to the original requirements is to use a change request log and user stories. A change request log is a document that tracks and records any changes that are requested by stakeholders or identified by the project team during the project lifecycle. A user story is a concise statement that describes what a user wants to do and why they want to do it in Salesforce. The BA should update the change request log with the details of the requested change, such as the description, source, priority, impact, status, and approval. The BA should also draft a new user story that captures the requested change in terms of who, what, and why, and add it to the backlog for prioritization and development. References: https://trailhead.
salesforce.com/en/content/learn/modules/business-analysis-change-management/manage-change-requests
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user-stories/write-user-stories

NEW QUESTION # 254
Which method should a business analyst use to show current state business flows in Salesforce?

A. Universal Process Notation
B. Storyboarding
C. Entity Relationship Diagramming

Answer: A

Explanation:
Explanation
Universal Process Notation (UPN) is a method to show current state business flows in Salesforce. UPN is a process modeling technique that shows the flow of activities and decisions using simple symbols and plain language. It can help document existing processes in a clear and concise way that can be easily understood by anyone involved in the project. Entity Relationship Diagramming (ERD) is not a method to show current state business flows in Salesforce. ERD is a data modeling technique that shows the relationships among entities using symbols and attributes. It can help design database schemas or data structures for an application.
Storyboarding is not a method to show current state business flows in Salesforce. Storyboarding is a technique to help stakeholders visualize how a solution will work by creating sketches or mockups of the user interface and interactions. It can help elicit feedback and validate requirements for a proposed solution. References: 1
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/business

NEW QUESTION # 255
Universal Containers has scheduled a meeting with stakeholders, business analysts (BAs), and technical resources to review user stories. A BA reviews the user stories in advance of the meeting and notices that some best practices have been ignored. The first user story is focused on escalating cases in Service Cloud:
"The customer service agent needs the ability to escalate a case so they can assign high-risk cases to tier 2 support for faster resolution." Acceptance Criteria:
1. Add permission set
2. Users can escalate cases
3. Create fields on the Case object
4. Reports
Which best practice was ignored?

A. The "who" of the user story is well-defined.
B. The ''what'' of the acceptance criteria is negotiable.
C. The "why'' of the user story is focused on user needs.

Answer: B

NEW QUESTION # 256
......

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Certified-Business-Analyst - Salesforce Certified Business Analyst Exam Latest Valid Test Test

Latest Certified-Business-Analyst Exam Cost, Reliable Certified-Business-Analyst Dumps

Salesforce Certified Business Analyst Exam Sample Questions (Q251-Q256):

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